Junior Application Support Assistant


Are you a well-organized person with an attention to detail and excellent communication skills? Can you work independently on your own initiative as well as part of a team? If so, we would like to hear from you.

We are looking for an open minded and proactive team player to join our Software Development Team in Yerevan. You can participate in application configuration, maintenance and troubleshooting, application testing and other aspects of a project’s life-cycle.

Job Responsibility

Receiving and registering requests from users
Interacts with users to troubleshoot known issues and problems
Daily communication and cooperation with application developers
Ensuring the communication of complex requirements between the specialist and the user
Maintains/updates daily operational documentation
Participates on tests and performs release to the production environment
Preparation of user manuals/guides
Help with maintenance of technical and user documentation

Required Skills

Basic knowledge of web technologies (JavaScript, HTML, CSS)
Basic knowledge of unix/linux and windows environment
Experience/interest in task management and deployment tools (Redmine, Trello, Git, Subversion)
Fluent communication in English
Required Competencies:
Analytical and strong problem-solving
A positive outlook and can-do attitude
Motivation to learn new things
Experience with a similar position is welcome but not a must

How To Apply

Interested candidates are welcome to send their CV in PDF format and motivation letter, both in English language to: hr.armenia@mauriceward.com indicating the position title ("Junior Application Support Assistant") in the subject line of the email.

All CVs will be acknowledged with a system generated email.

Short Description
  • Job Type:

    Full Time
  • Employment Terms:

  • Category:

    Software development
  • Deadline:

  • Job Location:

  • Experience:

    Not Necessary
  • Views: